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FOR AEDS IN PORTABLE MONITORING CASES

Thank you for choosing AED Sentinel. This guide walks you through the easy process of installing AED Sentinel (second generation hardware) in our custom portable AED monitoring cases. A typical installation takes about 10 minutes. Once installed, AED Sentinel helps ensure your AEDs are always ready when you need them.


WHAT'S IN THE AED SENTINEL BOX

Here's what is in the AED Sentinel box:

  • AED Sentinel smart monitoring camera ("AED Monitoring Camera") with attached Velcro Coin
  • Quick Start Guide
  • AED Sentinel Aiming Template (not needed for portable monitoring cases)
  • AED Placement Sticker (not needed for portable monitoring cases)

INSTALLATION OVERVIEW

Here are the AED Sentinel installation steps described below:

  1. Prepare for installation
  2. Set up the AED Readiness Manager software
  3. Install the AED Monitoring Camera
  4. Activate the AED Monitoring Camera
  5. Check and finish the installation

HOW TO INSTALL AED SENTINEL

A. Prepare for Installation

  1. Find and write down the AED make and model, AED serial number, battery expiration date(s) and pads expiration date(s) for the AED you are monitoring (see the AED Reference Guide if needed). You'll need this information during the set-up process.

B. Set up the AED Readiness Manager Software

Log into AED Readiness Manager

  1. Log into AED Readiness Manager (manager.readisys.com) using the user account credentials you received from your AED program administrator, distributor or Readiness Systems. Use the Forgot Password link to set or reset your password if needed. If you still can't log in, contact Readiness Systems support for help.
Understanding AED Locations

Understanding Locations terminology: Each monitored AED registered to your account is associated with a specific Location Group, Site and Building. These need to be set up before you install and activate your AED Monitoring Camera. Location Groups, Sites and Buildings can be customized to match your needs. Generally, here is what the terms mean:

You can easily adapt your locations structure for portable AEDs in our custom Pelican monitoring cases.

Confirm Your Install Location is Set Up
  1. From the Dashboard page, click the Locations tab.
  1. Confirm the Location (Location Group, Site and Building) where you are installing the AED Sentinel monitoring unit is listed.
Set Up New Install Location if Needed

If your Location is not listed, add your new Location using the Add Location, Add Site and/or Add Building buttons.

Set Up a New Monitored AED
  1. Click the Monitored AEDs tab.
  1. From the Monitored AED page, click the Add Monitored AED button.
  1. On the Add Monitored AED page, complete the form:
  • Enter the Sentinel ID associated with the AED Monitoring Camera you are adding. This number is found on the side of the AED Sentinel box and the front of the AED Monitoring Camera.
  • Select the Location Group, Site and Building where the AED is located.
  • In the Placement field, enter a description of the specific place in the building the AED is located. For example, “First Floor Break Room.”
  • In the AED Information section, select the AED Model from the dropdown list. Note some models have two entries, one in a carrying case and one with no carrying case. Be sure to select the correct entry.
  • Enter the AED serial number, add the primary battery expiration date and the primary pads expiration date you gathered when completing the preparation steps above. If needed, tick the checkboxes to track one spare battery and up to two spare pads. Be sure to tick the Pediatric box for pediatric pads.

Then click Save and return to the Monitored AEDs page. You are now ready to attach and activate the AED Sentinel smart monitoring camera.

C. Attach the AED Sentinel AED Monitoring Camera

Get to Know the AED Monitoring Camera

AED Sentinel is a patented, easy to use 24/7 remote monitoring system that uses internet-connected technology to automatically monitor your entire fleet of AEDs and notify you whenever they require maintenance.

The AED Monitoring Camera performs daily AED readiness checks by taking a picture of your AED's status indicator. AED Sentinel data is transmitted to the cloud via the cellular network. No Wi-Fi connection is needed.

Attach the AED Monitoring Camera to the Monitoring Case Lid

These instructions describe how to attach the AED Monitoring Camera to the inside a custom monitoring case. Please contact Readiness Systems support if you need help installing AED Sentinel in a different environment. [GRAPHICS TO BE ADDED TO THE FOLLOWING INSTRUCTIONS]

  1. With the AED outside the monitoring case, remove the scratchy hook-side Velcro coin from the soft loop-side Velcro coin. The loop-side Velcro coin remains attached to the AED Monitoring Camera. You won't need the hook-side Velcro coin for a monitoring case installation.
  2. Open the AED monitoring case and find the AED Monitoring Camera cutout in the lid foam. Inside the cutout you will see hook-side Velcro that will be used when you place the AED Monitoring Camera in the case (not yet).
  3. Place your AED in the custom foam cutout found in the bottom section of the monitoring case. The AED status indicator will be facing up.
  4. Activate the AED Monitoring Camera per the instructions below. As soon as you see the AED Monitoring Camera status LED start blinking green, attach the AED Monitoring Camera inside the lid cutout using the available Velcro.

D. Activate the AED Monitoring Camera

  1. Activate the AED Monitoring Camera and place it in the monitoring case: Place your finger on the AED Monitoring Camera activation button. While watching the LED Status Light on the Velcro side of the camera, press and hold the activation button for about 3 seconds until you see the LED Status Light start blinking green . As soon as you see the LED Status Light start blinking green, release the activation button and quickly place the AED Monitoring Camera inside the monitoring case lid. Then quickly close the lid so the AED Monitoring Camera faces the AED.
  2. The activation process: The LED Status Light will continue blinking green for up to 5 minutes while the AED Monitoring Camera finds and connects to the best cellular network, configures the settings for the monitored AED you set up in the AED Readiness Manager software, and captures and transmits an AED status indicator image. The LED Status Light will show solid green for 15 seconds when the AED Monitoring Camera successfully completes the activation process, and it will then turn off. Because the LED Status Light is not visible inside the monitoring case, you will need to check the installation using the online AED Readiness Manager software.
  1. Check the installation: Log into AED Readiness Manager and make sure the AED's status indicator image was received and is centered in the picture.
  1. Troubleshooting: If you don't receive an AED status indicator image after about 10 minutes, try activating the AED Monitoring Camera one more time. If you still encounter issues, please call Readiness Systems at (855) 291-9100 Ext. 4 during regular business hours for real-time support while you are have the AED and monitoring case in hand.

E. Reactivate the AED Monitoring Camera

You may need to reactivate an AED Monitoring Camera for the following reasons:

  • You need to capture a new image with the AED Monitoring Camera
  • You change the make/model of AED in an AED Readiness Manager Monitored AED record

To reactivate your AED Monitoring Camera, follow the steps outlined in Section D, Activate the AED Monitoring Camera, above.

F. Powering Off the AED Monitoring Camera

You may need to power off the AED Monitoring Camera for the following reasons:

  • You move the AED to a new location where you want the AED Monitoring Camera to initiate a new cellular network connection scan
  • You want to temporarily decommission the AED Monitoring Camera

Here is how to power off your AED Monitoring Camera:

  1. Power off the AED Monitoring Camera: Remove the AED Monitoring Camera from the monitoring case and place your finger on the activation button. While watching the LED Status Light on the Velcro side of the AED Monitoring Camera, press and hold the activation button for about 8+ seconds until you see the LED Status Light start blinking green fast . Then release the activation button. The LED Status Light will turn off after XXX seconds signaling the AED Monitoring Camera is powered off.
  2. Activate the AED Monitoring Camera: After the AED Monitoring Camera is powered off, follow the steps above in Section D, Activate the AED Monitoring Camera, to activate it again.

This AED Reference Guide shows AED Sentinel installers where to find:

This information is needed when adding inspected and monitored AEDs in the online AED Readiness Manager software.

Cardiac Science G3 AED


Cardiac Science G5 AED


Defibtech Lifeline and Reviver AEDs


Defibtech Lifeline VIEW and Reviver VIEW AEDs


HeartSine Samaritan AEDs (300P, 350P, 360P, 450P)


Philips HeartStart OnSite AED


Philips FRx AED


Stryker (Physio Control) LifePak CR2 AED


Zoll AED Plus

Thanks for choosing the ReadiCheck AED inspection system from Readiness Systems. This Guide describes how to set up and use ReadiCheck. If you need help along the way, please email us at support@readisys.com.

Contents

Setting Things Up

Set Up AED Readiness Manager Software

Log into AED Readiness Manager (Manager) using the account credentials you received from your AED program administrator, distributor or Readiness Systems. Email support@readisys.com if you don’t have your login credentials.

Before you can begin inspecting AEDs, you must set up Locations, Inspected AEDs and Users in Manager. Setup steps are highlighted below. For more detailed instructions, see the complete AED Readiness Manager User Guide.

Add/Manage Locations

After you log in to Manager, click the Locations tab on the main menu bar and confirm the Locations (Location Groups, Sites and Buildings) where you have inspected AEDs are listed. If not, add Locations using the Add Location Group, Add Site and Add Building buttons (all three layers are required). Inspected AEDs are linked to Locations during the add inspected AED step.

  • Location Group: A general grouping of sites. Location groups can be defined as needed. For example, geographic region, state, city, school district, business or educational campus, division, business unit, and so on.
  • Site: An area within a Location Group with one or more buildings where you have AEDs.
  • Building: A building where you have AEDs.

Note: Specific placement locations, e.g., office, cafeteria, etc., are added on the Add Inspected AED screen.

Add/Manage Inspected AEDs

Under the AEDs tab dropdown, click Inspected AEDs and confirm AEDs to be inspected are listed. If not, click the Add Inspected AED button and complete the Add Inspected AED form for each AED.

Note: AEDs will not appear in the ReadiCheck mobile AED inspection app until they are first added in Manager.

Add New Inspected AED

On the Add Inspected AED page, you will:

  • Link the AED to the Location Groups, Site and Building you set up on the Locations page
  • Describe this AED’s placement location, e.g., office, cafeteria, warehouse, etc.
  • Select the AED Model
  • Add the AED Serial Number
  • Add battery/pad Expiration Dates (note: spare battery/pad expiration dates are optional)

The ReadiCheck ID field will be added automatically when you assign it to this AED by scanning a ReadiCheck ID sticker (QR code). More on this below.

Add/Manage Users

Click on the Users tab and confirm each administrator and AED inspector is a registered User. If not, click the Add User button and complete the Add User form for each User.

NOTE: Only Users added in Manager can use the ReadiCheck mobile app to inspect AEDs.

Add New User

On the Add User page, you will:

  • Add first name, last name, title, email address, password (this can be changed by the user later if needed), and mobile phone number (to enable text messaging)
  • Select the User’s time zone
  • Assign top level or site level permissions to the user
  • Select which message types the User will receive

REMEMBER: Only Users added in Manager can use the ReadiCheck mobile app to inspect AEDs.

Detailed instructions about how to add and manage users can be found in the AED Readiness Manager User Guide.

Registering ReadiCheck IDs and Inspecting AEDs

Download, Install and Login to the ReadiCheck App

Download, install and login to the ReadiCheck mobile AED inspection app available for download from the Android and Apple app stores:

Google Play Store: Get the ReadiCheck App for Android

Apple App Store: Get ReadiCheck for iOS

Download links can also be found on the Readiness Systems website.

REMEMBER: ONLY USERS ADDED IN THE ONLINE AED READINESS MANAGER SOFTWARE CAN USE THE READICHECK INSPECTION APP.

Register ReadiCheck IDs

Get ReadiCheck ID stickers: A ReadiCheck ID must be assigned to every AED before it can be inspected. ReadiCheck ID stickers containing unique QR codes are provided by Readiness Systems as part of ReadiCheck ordering process. Email support@readisys.com if you don’t have ReadiCheck ID stickers.

Apply ReadiCheck ID sticker: Place any ReadiCheck ID sticker on the AED cabinet, AED case or on a surface near where the AED is stored. NOTE: To inspect an AED, the unique QR code found on each ReadiCheck ID sticker must be scanned using the ReadiCheck smartphone AED inspection app.

Pick Subscriber if Needed: If you inspect AEDs for more than one Subscriber, you will first need to select the applicable Subscriber from the dropdown. This will display a list of AEDs for this Subscriber that have not yet been assigned a ReadiCheck ID. If you inspect AEDs only for your organization, the dropdown will not appear, and you can skip this step.

Select AED: AEDs that have not yet been assigned a ReadiCheck ID appear on the list. AEDs with assigned ReadiCheck IDs are no longer listed. From the list, click "Register QR code" under the AED you are inspecting based on its location.

Assign ReadiCheck ID: Scan the ReadiCheck ID sticker you just placed.

Register ReadiCheck ID: On the popup box that appears, confirm you want to assign this ReadiCheck ID to this AED by clicking “REGISTER” – the Inspection Report form will then open. Complete the AED inspection as shown below under Inspect AEDs with ReadiCheck.

Inspect AEDs with ReadiCheck

Login to the ReadiCheck AED inspection app and click "Scan QR code" or "Scan QR" on the home screen. This will open the Inspection Report form for the AED you are inspecting.

Click Select AED Status.

Select Ready, Not Ready or AED Missing.

Confirm Battery Expiration and Pads Expiration dates are correct - update if needed.

Click Maintenance Actions plus sign.

Select one or more maintenance actions performed - then click OK.

Capture an image or short video of your AED's status indicator. The AED make and model set up on the online AED Readiness Manager software determines whether ReadiCheck captures an image (for AEDs with a static LCD status indicator) or video (for AEDs with a blinking LED status indicator).

Click the Capture Image icon or the Capture Video icon . Only one will appear based on your AED.

Center the AED's status indicator in the circle - as close as you can get - and tap the camera icon to capture an AED's static LCD static indicator or the video icon to capture an 8-second video of an AED's blinking LED status indicator. Hold the camera steady until the 8-sectond countdown timer completes and the video appears on your phone screen. Note: You are taking a picture or video on just the AED's status indicator, not the AED itself.

Confirm the image or video properly captures the AED's status indicator - if so, click the checkmark to save; if not, click the redo icon to take a new image or video

Add any Notes (notes are optional) and then click Submit

A Success message will appear indicating the inspection is complete and the Inspection Report was submitted - note: submission of videos may take up to 1-2 minutes to complete; this will happen in the background

Need help? Email support@readisys.com for support.

Welcome

AED Readiness Manager ("Manager") is an online portal where you can set up and manage your remote AED monitoring and AED inspection program. In AED Readiness Manager, you can:

Getting Started

After you sign up for AED Sentinel and/or ReadiCheck services, Readiness Systems creates a Manager account for your organization and adds the first account administrator (called a Subscriber Admin). The Subscriber Admin (there can be more than one) has full permissions to manage Locations, AEDs and Users and to create reports.

The first Subscriber Admin to log into Manager should go to the Subscriber page and update the information for your organization.

Before you can begin monitoring or inspecting AEDs, a Subscriber Admin must first set up:

Instructions for each of these tasks are provided below.

Contents

Manage Locations

Each AED registered to your account is associated with a specific Location Group, Site and Building. When you receive alerts from Manager, this location information is included to help you easily find the monitored or inspected AEDs that need attention.

Your locations appear on the Locations page. Location groups are listed alphabetically. Sites are listed alphabetically, nested under the location groups they are associated with. Buildings are listed alphabetically, nested under the sites they are associated with.

If you want to find a specific location without scrolling, use the Filters to display only one location group, site, or building.

Add Location

You can have as many location groups, sites, and buildings as you need. However, each site must be associated with an existing location group, and each building must be associated with an existing site. Create the highest-level location type you need first, then the lower-level location types afterward.

To add a location group:

  1. Select Locations on the main menu bar.

The Manage Location Groups, Sites & Buildings screen appears.

  1. Select Add Location Group.

The Add Location Group pop-up window appears. -

  1. In the Location Group Name field, enter a unique name for your location group. For example, “California,” “Chicago,” or “Region 1.”
  2. Select Save.

The location group is added to the list of your locations.

To add a site:

  1. Select Add Site.

The Add Site pop-up window appears. -

  1. From the Location Group dropdown menu, select the location group with which you want to associate your site.
  2. In the Site Name field, enter a unique name for your site. For example, “Main Campus” or “Goose Island.”
  3. Select Save.

The site is added to the list of your locations.

To add a building:

  1. Select Add Building.

The Add Building pop-up window appears. -

  1. Select the Location Group and Site to which you want to associate your building.
  2. In the Building Name field, enter a unique name for your building. For example, “Capitol Building” or “Operations Center.”
  3. Enter the building’s address information in the remaining fields.
  4. Select Save.

Your locations are saved and display on the Locations screen.

Edit Location

After you have set up one or more locations, you can edit them at any time.

Each location type has certain fields you can edit. Be prepared with the edits you need to make.

To edit a location:

  1. Select Locations on the main menu bar.
  2. Select the location group, site, or building you want to edit.

The location options menu appears.

  1. Select Edit.

The Edit Location pop-up window appears.

  1. Edit the name, if needed.
  2. If editing a building, enter a new address if needed.
  3. Select Save.

The location information is now updated.

Delete Location

To delete a location group, first delete sites and buildings associated with it.
To delete a site, first delete buildings associated with it.

  1. On the Locations screen, select the location group, site, or building you want to delete.

The location options menu appears.

  1. Select Delete.

A browser pop-up window appears.

  1. Select OK to confirm that you want to delete the selected location.

The location is removed from the system.

Manage AEDs

AED Readiness Manager works with AED Sentinel monitoring cameras to monitor your AEDs remotely. It also works with the ReadiCheck smartphone app to capture AED inspections. Each monitored and inspected AED you set up in Manager is associated with a unique Sentinel ID or ReadiCheck ID.

Once you set up one or more AEDs, they appear on either the Monitored AEDs screen (for AED Sentinel units) or the Inspected AEDs screen (for ReadiCheck units). On these screens, you can add, edit, or delete monitored or inspected AEDs. You can also view details about each AED, including readiness status as well as battery and pad expiration dates.

Add Monitored AED

To begin monitoring an AED, first add it to Manager so you can see and use its information.

You will need the Sentinel ID for each monitoring camera. The Sentinel ID can be found on the box containing your monitoring camera and on label found on the button-side of the monitoring camera.

You must add a monitored AED to Manager before you install the monitoring camera in an AED cabinet or portable monitoring case.

To add a monitored AED:

  1. Select Monitored AEDs on the main menu bar.
  1. Select Add Monitored AED.

The Add Monitored AED screen appears.

  1. In the AED Location section, enter the Sentinel ID associated with the AED Sentinel monitoring camera you want to add.
  2. Select the Location Group, Site, and Building where the AED will be located.

If the correct location doesn’t appear in the dropdown menus, add it to your locations.

  1. In the Placement field, enter a description of the specific place in the building the AED is located. For example, “First Floor Break Room.” For portable AEDs, enter an identifiable location, e.g., "Truck 123" or law enforcement vehicle "One Adam 12."
  2. At the bottom of the section, select the appropriate image rotation if the monitoring camera is installed in other than the “up” position. This can be changed later, if needed.
  3. In the AED Information section, select the AED Model from the dropdown menu.
  4. Enter the AED Serial Number.
  5. Enter the AED Battery Expiration Date. Tick the box to track a spare battery if needed.
  6. Enter the AED Pads Expiration Date. Tick the box(es) to track one or two spare pads if needed. Be sure to tick the Pediatric box for pediatric pads if applicable.
  7. Select Save.

The monitored AED is saved and displays in your list of monitored AEDs. Install the AED Sentinel monitoring camera at the location you specified. When the installation is complete, the AED Sentinel monitoring camera will send information to this monitored AED record.

Add Inspected AED

To begin inspecting an AED, first add it to Manager so you can see and use its information.

You will need to assign a ReadiCheck ID to each inspected AED. The ReadiCheck ID can be found on the QR code sticker sent to you by Readiness Systems.

You must add an inspected AED to Manager before you can use the ReadiCheck app to inspect an inpsected AED.

To add a monitored AED:

  1. Select Inspected AEDs on the main menu bar.
  1. Select Add Inspected AED.

The Add Inspected AED screen appears.

  1. In the AED Location section, note the ReadiCheck ID field is grayed out. The ReadiCheck ID will be assigned when this AED is first inspected with the ReadiCheck app. See ReadiCheck User Guide for instructions.
  2. Select the Location Group, Site, and Building where the AED will be located.

If the correct location doesn’t appear in the dropdown menus, add it to your locations.

  1. In the Placement field, enter a description of the specific place in the building the AED is located. For example, “First Floor Break Room.” For portable AEDs, enter an identifiable location, e.g., "Truck 123" or law enforcement vehicle "One Adam 12."
  2. In the AED Information section, select the AED Model from the dropdown menu.
  3. Enter the AED Serial Number.
  4. Enter the AED Battery Expiration Date. Tick the box to track a spare battery if needed.
  5. Enter the AED Pads Expiration Date. Tick the box(es) to track one or two spare pads if needed. Be sure to tick the Pediatric box for pediatric pads if applicable.
  6. Select Save.

The inspected AED is saved and displays in your list of inspected AEDs. When you complete AED inspections using the ReadiCheck mobile inspection app, the app will send information to this inspected AED record.

Edit an AED

If a monitored or inspected AED’s location changes, or after you replace AED batteries or pads, here is how to update the AED’s information.

  1. Select Monitored AEDs or Inspected AEDs on the main menu bar.
  2. Select  (options menu) next to the AED you want to edit.

The AED options menu appears.

  1. Select Edit.

The Edit Monitored AED screen appears.

  1. Update the fields as needed.
  2. Select Save.
  3. After you save, select Back to AEDs.

Your changes are saved and display in your list of monitored and inspected AEDs.

View AED Details and Image History

If you want to see the details for a monitored or inspected AED but don’t need to update it, you can view it. This includes seeing the last 50 images – with timestamps – captured for the selected AED.

  1. Select Monitored AEDs or Inspected AEDs on the main menu bar.
  2. Select  (options menu) next to the AED you want to view.

The AED options menu appears.

  1. Select View.

The View Monitored or Inspected AEDs screen appears.

  1. To see the image history, select View last 50 images from this device.
  1. When you’re done, select Monitored AEDs on the main menu bar.

Delete an AED

  1. Select Monitored AEDs or Inspected AEDs on the main menu bar.
  2. Select  (options menu) next to the AED you want to delete.

The AED options menu appears.

  1. Select Delete.

A browser pop-up window appears.

  1. Select OK to confirm that you want to delete the selected AED.

The selected AED is removed from the system.

Manage Users

User management must be done by a Subscriber Admin. A Subscriber Admin has permission to set up other users who can, depending on their permissions, access, view, or manage locations, users, and AEDs in the system.

Note: Set up locations and AEDs before adding users. Users can then be assigned to the locations and AEDs they are responsible for.

The complete list of users appears on the Users screen in order of when they were added, earliest to most recent. Click the appropriate column heading to sort users by name, title, email, or phone number.

User Permissions

There are two primary permission levels: Subscriber and Location.

Additionally, there are two secondary permission levels: Admin and Viewer.

Combining both primary and secondary permission levels, you can assign permissions in several ways:

Subscriber-level users have permission across the entire system. As a result, you cannot assign location-specific permissions to them.

Location-level users, however, can have a combination of Location Admin and Viewer permissions at different locations.

User Messaging

There are eleven types of messages that can be sent to users. Five types are unique to AED Sentinel, four types are unique to ReadiCheck, and two types are available to both.

Message types available to AED Sentinel users include:

Message types available to ReadiCheck users include:

Message types available to both AED Sentinel and ReadiCheck users include:

Add User

Only Subscriber Admins can add new users to Manager. To add a new User to Manager:

  1. Select Users on the main menu bar.

The Users screen appears.

  1. Select Add User.

The Add User screen appears.

  1. Complete the User Information form, including selecting the user's time zone.
  2. At the bottom of the section, check the appropriate boxes to send alerts to this user by email, text (SMS), or both.

Grant Permissions

  1. In the Permissions section, select the appropriate permissions for this user.
    • If the user needs subscriber-level permissions, mark the appropriate checkbox.
    • If the user needs location-level permissions, mark the checkboxes next to the location groups or sites where the user needs permission. Using the radio buttons next to each location group or site, choose whether the user has Admin or Viewer permissions for that location.
  1. Select Save.

Select Message Types for User: A user's record must first be saved and at least one monitored or inspected AED added before message types will appear and can be assigned to a user.

  1. Select the (options menu) next to the user's name and select Edit to add message types assigned to this user.

On the Edit User screen, tick the boxes next to the message types assigned to the user. The list of message types depends on whether you have only AED Sentinel monitored AEDs, ReadiCheck inspected AED, or both. Select Save.

The user is added to the system. They can now sign into Manager or the ReadiCheck mobile inspection app with the credentials you created. Send this information to the user and have them change their password as needed to meet your organization’s security guidelines.

After you have saved, select the appropriate button to do any of the following:

Edit User

  1. Select Users on the main menu bar.

The Users screen appears.

  1. Select  (options menu) next to the user you want to edit.

The user options menu appears.

  1. Select Edit.

The Edit User screen appears.

  1. In the User Information section, update the fields as needed.
  2. In the Permissions section, select the appropriate permissions for this user.
    • If the user needs subscriber-level permissions, mark the appropriate checkbox.
    • If the user needs location-level permissions, mark the checkboxes next to the location groups or sites where the user needs permission. Using the radio buttons next to each location group or site, choose whether the user has Admin or Viewer permissions for that location.
  3. Select Save.

Your changes are saved. If you changed a user’s permissions, they will see the update the next time they sign in.

Delete User

  1. Select Users on the main menu bar.

The Users screen appears.

  1. Select  (options menu) next to the user you want to delete.

The user options menu appears.

  1. Select Delete.

A browser pop-up window appears.

  1. Select OK to confirm that you want to delete the selected user.

The user is removed from Manager.

View AEDs

AED Readiness Manager provides you with different ways to view your monitored and inspected AEDs:

Use the Dashboard

The Dashboard displays the statuses of your monitored and inspected AEDs, their pads, and their batteries. It also displays basic information about your account, such as the number of AEDs and locations you have and, for ReadiCheck, your default AED inspection frequency.

The appearance of the dashboard varies depending on whether you have only AED Sentinel monitored AEDs, ReadiCheck inspected AED, or both.

View Monitored AEDs by Status

The Monitored AEDs by Status section displays the status of every AED you are currently monitoring, as indicated by the status indicator on each AED.

There are four possible statuses: Ready, Unknown, Not Ready and Lost Contact.

  • Ready: The monitored AED is ready for use based on its status indicator and having battery and pads expiration dates within useful life.
  • Unknown: AED Sentinel is unable to determine the monitored AED’s status based on its status indicator.
  • Not Ready: The AED may not be ready for use based on its status indicator, or because of expired batteries or pads.
  • Lost Contact: Data has not been received from an AED Sentinel monitoring camera for at least one messaging cycle.

Select a status tile to go to the Monitored AEDs screen and see a filtered list of all AEDs in the selected status.

View Inspected AEDs by Status

The Inspected AEDs by Status section displays every AED you have set up in Manager including its status once you begin inspecting using the ReadiCheck smartphone-based inspection app.

There are four possible statuses: Ready, Inspection Overdue, Not Ready and AED Missing.

  • Ready: The inspected AED is ready for use based on a human inspection.
  • Inspection Overdue: The status of an inspected AED is not known because it was not inspected on schedule.
  • Not Ready: The AED may not be ready for use based on a human inspection, or because of expired batteries or pads.
  • AED Missing: An AED is reported missing by an AED inspector using the ReadiCheck app.

Select a status tile to go to the Inspected AEDs screen and see a filtered list of all AEDs in the selected status.

View AED Pads and Battery Status

In addition to tracking the status of your monitored and inspected AEDs, AED Readiness Manager also tracks the expiration date of each AED’s pads and batteries. This lets you prepare to replace them before they expire.

Since the pads and batteries can expire at different times, each has its own section: AED Pads Status for the pads, and AED Battery Status for the batteries.

In each section are four date ranges:

Select a pad or battery date range to go to the Monitored AEDs or Inspected AEDs screen and see a list of all AEDs in that range.

View Monitored AED Details

Select Monitored AEDs from the main menu bar. The Monitored AEDs screen displays status information for all AEDs you are monitoring with AED Sentinel. You can also use this screen to add and manage your monitored AEDs. By default, the screen automatically sorts AEDs alphabetically by location group. Use the fields shown below to learn about your monitored AEDs.

  1. Options menu button: Select the to see the menu options for this monitored AED. From this menu, you can edit, view, or delete a monitored AED. You can also see the AED's monitoring history.
  2. Image Date and time: Displays the date and time of the last image received from the AED Sentinel monitoring camera.
  3. Last image: Displays the last AED status indicator image received from AED Sentinel monitoring camera.
  4. AED Status: Displays the status of your monitored AED.
  5. AED Make and Model: Displays the make and model of the AED being monitored by AED Sentinel.
  6. Battery and pads expiration dates: Displays the expiration dates of the monitored AED’s battery and pads along with color-coded status icons. If the battery or pads will expire in 90 days or less, the calendar icon indicates the number of days before it expires.
  7. Location information: Displays the location group, site, building, and placement of the monitored AED.
  8. Sentinel ID: Displays the unique Sentinel ID associated with the AED Sentinel monitoring camera assigned to this monitored AED.
  9. Sentinel battery status: Displays an icon to indicate the strength of the AED Sentinel hardware unit’s battery.
    • Good: The AED Sentinel hardware unit’s batteries are at high strength.
    • Low: The AED Sentinel hardware unit’s batteries are at medium or low strength and will need to be changed soon.
    • Critical: The AED Sentinel hardware unit’s batteries are critically low and must be changed immediately.
  10. Sentinel cell strength: Displays an icon to indicate the strength of an AED Sentinel hardware unit’s connection to the cellular network.
    • Strong: The AED Sentinel hardware unit has a strong connection to the cellular network.
    • Fair: The AED Sentinel hardware unit has a fair connection to the cellular network.
    • Poor: The AED Sentinel hardware unit has a poor connection to the cellular network.

View Inspected AED Details

Select Inspected AEDs from the main menu bar. The Inspected AEDs screen displays status information for all AEDs you are inspecting with ReadiCheck. You can also use this screen to add and manage your inspected AEDs. The screen automatically sorts AEDs alphabetically by location group. Use the fields shown below to learn about your inspected AEDs.

  1. Options menu button: Select the to see the menu options for this inspected AED. From this menu, you can edit, view, or delete an inspected AED. You can also view the AED's inspection history.
  2. Image Date and time: Displays the date and time of the last image or video received from the ReadiCheck inspection app.
  3. Last image: Displays the last AED status indicator image or video received from the ReadiCheck inspection app.
  4. AED Status: Displays the status of your inspected AED.
  5. AED Make and Model: Displays the make and model of the AED being inspected by ReadiCheck.
  6. Battery and pads expiration dates: Displays the expiration dates of the inspected AED’s battery and pads along with color-coded status icons. If the battery or pads will expire in 90 days or less, the calendar icon indicates the number of days before it expires.
  7. Location information: Displays the location group, site, building, and placement of the inspected AED.
  8. ReadiCheck ID: Displays the unique ReadiCheck ID associated with the QR code assigned to this inspected AED.
  9. Next Inspection Date: Displays the next inspection date for this inspected AED. If the AED status is Inspection Overdue, the next inspection date will be in the past.

Filter and Sort AEDs

There are several filters available at the top of the Monitored AEDs and Inspected AEDs screens. Use these filters to see only AEDs of a specific status, location, or pad or battery status.

Filter AEDs

On the Monitored or Inspected AEDs screen, in the Filter section, select the options by which you want to filter the AEDs. You can mix and match options to find only the AEDs that interest you. The list automatically updates as soon as you make a selection.

If there are no AEDs that match your selected criteria, the grid will empty.

To remove a filter, hover your mouse over the filter and select the X icon that appears. To remove all filters, press the Clear button.

Sort AEDs

By default, AEDs are sorted by Location Group.  You can re-sort this view by dragging a column header and dropping into the section just above all the column headers. By dragging multiple column headers into this section, you can create a custom sorting hierarchy beyond just Location Group. You can remove any or all of these sort selections by clicking on the X icon on the sort tile.

You can also re-sort a view by clicking on any column header.   

Create Reports

You can create Asset Reports and Messaging and Alerts Reports for both Monitored AEDs and Inspected AEDs. In all cases, the reports are exported in .XLSX format.

On the Asset Reports screen, you can create the following reports:

  • Monitored AEDs: This report displays the information for all your monitored AEDs.
  • Inspected AEDs: This report displays the information for all your inspected AEDs.
  • Locations: This report displays information about all your locations, including the users assigned to them.
  • Users: This report displays information about all your users.

Select the report you want to run. It downloads to your computer’s Downloads folder.

On the Monitored Messages & Alerts Report screen, you can view and export a monitoring history for your entire AED fleet. To view and export the monitoring history for a single AED, view the AED's details on the Monitored AEDs page.

On the Inspected Messages & Alerts Report screen, you can view and export an inspection history for your entire AED fleet. To view and export the inspection history for a single AED, view the AED's details on the Inspected AEDs page.

We're to help.

readisys.com | support@readisys.com

FOR AEDS IN WALL-MOUNTED CABINETS

Thank you for choosing AED Sentinel. This guide walks you through the easy process of installing AED Sentinel (second generation hardware) in a wall mounted AED cabinet. A typical installation takes about 10 minutes. Once installed, AED Sentinel helps ensure your AEDs are always ready when you need them.

For help getting started, click the link to view the X-minute AED Sentinel Installation Video.


WHAT'S IN THE AED SENTINEL BOX

Here's what is in the AED Sentinel box:

  • AED Sentinel smart monitoring camera ("AED Monitoring Camera") with attached Velcro Coin
  • Quick Start Guide
  • AED Sentinel Aiming Template
  • AED Placement Sticker

INSTALLATION OVERVIEW

Here are the AED Sentinel installation steps described below:

  1. Prepare for installation
  2. Set up the AED Readiness Manager software
  3. Install the AED Monitoring Camera
  4. Activate the AED Monitoring Camera
  5. Check and finish the installation

HOW TO INSTALL AED SENTINEL

A. Prepare for Installation

  1. Get the AED cabinet alarm key if needed.
  2. Turn off the AED cabinet alarm if it has one. Alternatively, you can tape down the AED cabinet alarm button to quiet the alarm during the installation process.
  3. Remove the AED from the cabinet.
  4. Find and write down the AED make and model, AED serial number, battery expiration date(s) and pads expiration date(s) for the AED you are monitoring (see the AED Reference Guide if needed). You'll need this information during the set-up process.

B. Set up the AED Readiness Manager Software

Log into AED Readiness Manager

  1. Log into AED Readiness Manager (manager.readisys.com) using the user account credentials you received from your AED program administrator, distributor or Readiness Systems. Use the Forgot Password link to set or reset your password if needed. If you still can't log in, contact Readiness Systems support for help.
Understanding AED Locations

Understanding Locations terminology: Each monitored AED registered to your account is associated with a specific Location Group, Site and Building. These need to be set up before you install and activate your AED Monitoring Camera. Location Groups, Sites and Buildings can be customized to match your needs. Generally, here is what the terms mean:

You can easily adapt your locations structure for portable AEDs in our custom Pelican monitoring cases.

Confirm Your Install Location is Set Up
  1. From the Dashboard page, click the Locations tab.
  1. Confirm the Location (Location Group, Site and Building) where you are installing the AED Sentinel monitoring unit is listed.
Set Up New Install Location if Needed

If your Location is not listed, add your new Location using the Add Location, Add Site and/or Add Building buttons.

Set Up a New Monitored AED
  1. Click the Monitored AEDs tab.
  1. From the Monitored AED page, click the Add Monitored AED button.
  1. On the Add Monitored AED page, complete the form:
  • Enter the Sentinel ID associated with the AED Monitoring Camera you are adding. This number is found on the side of the AED Sentinel box and the front of the AED Monitoring Camera.
  • Select the Location Group, Site and Building where the AED is located.
  • In the Placement field, enter a description of the specific place in the building the AED is located. For example, “First Floor Break Room.”
  • In the AED Information section, select the AED Model from the dropdown list. Note some models have two entries, one in a carrying case and one with no carrying case. Be sure to select the correct entry.
  • Enter the AED serial number, add the primary battery expiration date and the primary pads expiration date you gathered when completing the preparation steps above. If needed, tick the checkboxes to track one spare battery and up to two spare pads. Be sure to tick the Pediatric box for pediatric pads.

Then click Save and return to the Monitored AEDs page. You are now ready to attach and activate the AED Sentinel smart monitoring camera.

C. Attach the AED Sentinel AED Monitoring Camera

Get to Know the AED Monitoring Camera

AED Sentinel is a patented, easy to use 24/7 remote monitoring system that uses internet-connected technology to automatically monitor your entire fleet of AEDs and notify you whenever they require maintenance.

The AED Monitoring Camera performs daily AED readiness checks by taking a picture of your AED's status indicator. AED Sentinel data is transmitted to the cloud via the cellular network. No Wi-Fi connection is needed.

Attach the AED Monitoring Camera to the Cabinet Door

These instructions describe how to attach the AED Monitoring Camera to the inside of a standard AED cabinet door. Please contact Readiness Systems support if you need help installing AED Sentinel in a different environment. [GRAPHICS TO BE ADDED TO THE FOLLOWING INSTRUCTIONS]

  1. With the AED outside the cabinet, peel and stick the AED Placement Sticker to the back wall of the cabinet, behind where the AED will be placed.
  2. Place the AED inside the cabinet, all the way to the back and all the way to the left with nothing underneath it, behind it, or obscuring its status indicator.
  3. Close the cabinet door. 
  4. Remove the backing from the removable vinyl AED Sentinel Aiming Template.
  5. Stand in front of the AED cabinet, your eyes level with the AED’s status indicator.
  6. Apply the aiming template to the OUTSIDE of the AED cabinet window, printed side out, straight up and down, and positioned so the AED’s status indicator is exactly centered in the aiming template’s View Finder.
  7. Open the AED cabinet door.
  8. Remove the protective backing from the Velcro Coin on the Velcro side of the AED Monitoring Camera. Firmly attach the camera to the INSIDE of the AED cabinet window, exactly centered within the aiming template’s black border.
  9. Close the cabinet door and confirm the AED Monitoring Camera’s aiming reticle is centered within the aiming template’s View Finder. If needed, separate the two sides of the Velcro Coin and then reattach them to center the aiming reticle in the View Finder. It is okay if the two sides of the Velcro Coin are offset to ensure proper aiming.
  10. Remove the aiming template from the outside of the AED cabinet window and store it for later use if needed.
  11. You are now ready to activate the AED Monitoring Camera.

D. Activate the AED Monitoring Camera

  1. Activate the AED Monitoring Camera and close the cabinet door: Open the cabinet door and place your finger on the activation button. While watching the LED Status Light on the Velcro side of the camera, press and hold the activation button for about 3 seconds until you see the LED Status Light start blinking green . As soon as you see the LED Status Light start blinking green, release the activation button and quickly close the cabinet door.
  1. Monitor the activation: The LED Status Light will continue blinking green for up to 5 minutes while the AED Monitoring Camera finds and connects to the best cellular network, configures the settings for the monitored AED you set up in the AED Readiness Manager software, and captures and transmits an AED status indicator image.

    The LED Status Light will show solid green for 15 seconds when the AED Monitoring Camera successfully completes the activation process, and it will then turn off.
  1. Check the installation: Log into AED Readiness Manager and make sure the AED's status indicator image was received and is centered in the picture.
  1. Troubleshooting: If you see the LED Status Light turn solid red or start blinking red , try activating the AED Monitoring Camera one more time. If you still encounter a solid red or blinking red LED Status Light, please call Readiness Systems at (855) 291-9100 Ext. 4 during regular business hours for real-time support while you are at the AED cabinet location.

E. Reactivate the AED Monitoring Camera

You may need to reactivate an AED Monitoring Camera for the following reasons:

  • You need to capture a new image after re-aiming the AED Monitoring Camera
  • You change the make/model of AED in an AED Readiness Manager Monitored AED record

To reactivate your AED Monitoring Camera, follow the steps outlined in Section D, Activate the AED Monitoring Camera, above.

F. Powering Off the AED Monitoring Camera

You may need to power off the AED Monitoring Camera for the following reasons:

  • You move the AED to a new location where you want the AED Monitoring Camera to initiate a new cellular network connection scan
  • You want to temporarily decommission the AED Monitoring Camera

Here is how to power off your AED Monitoring Camera:

  1. Power off the AED Monitoring Camera: Open the cabinet door and place your finger on the activation button. While watching the LED Status Light on the Velcro side of the AED Monitoring Camera, press and hold the activation button for about 8+ seconds until you see the LED Status Light start blinking green fast . Then release the activation button. The LED Status Light will turn off after XXX seconds signaling the AED Monitoring Camera is powered off.
  2. Activate the AED Monitoring Camera: After the AED Monitoring Camera is powered off, follow the steps above in Section D, Activate the AED Monitoring Camera, to activate it again.

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