Privacy Policy

Readiness Systems
Privacy Policy

Updated: December 2025

1. Introduction

Readiness Systems (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, use our services, or communicate with us, including through SMS/text messaging programs.

By accessing or using our website or services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following categories of information:

2.1 Personal Information

• Name
• Mobile phone number
• Email address
• Mailing address
• Company name, job title, or industry (if provided)

2.2 SMS and Communications Data

• Mobile number used to opt in to SMS messaging
• Opt-in and opt-out records
• Message content and delivery confirmations
• Date, time, and source of consent

2.3 Website and Usage Information

• IP address
• Browser type and device information
• Pages visited and interactions
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your information to:

• Provide and operate our website and services
• Communicate with you, including via SMS, email, or phone
• Send transactional, operational, or compliance-related messages
• Send marketing or promotional messages only where permitted and consented
• Respond to inquiries and provide customer support
• Maintain legal, regulatory, and carrier compliance
• Improve our services, security, and user experience

4. SMS / Text Messaging (10DLC Compliance)

4.1 Program Description

If you opt in to receive SMS/text messages from us, you may receive messages related to:

• Service or account notifications
• Compliance, safety, or operational alerts
• Customer support communications
• Marketing or promotional content (if explicitly authorized)

Message frequency may vary.

4.2 Consent

By providing your mobile number and opting in, you expressly consent to receive SMS messages from us at the number provided.

• Consent is not a condition of purchase.
• Messages may be sent using automated technology.

4.3 Opt-Out and Help

You may opt out of receiving SMS messages at any time by replying:
STOP

You will receive a confirmation message and no further SMS messages will be sent unless you re-opt in.

For assistance, reply:
HELP

or contact us at [email protected] or 855-291-9100.

4.4 Message & Data Rates

Message and data rates may apply based on your mobile carrier plan. We are not responsible for carrier fees.

4.5 No Sale or Sharing of SMS Data

We do not sell, rent, share, or disclose mobile numbers or SMS consent data to third parties for marketing purposes.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:
• Operate and improve our website
• Understand user interactions
• Support analytics and performance monitoring

You may adjust cookie preferences through your browser settings.

6. Information Sharing and Disclosure

We may share information only as follows:

• Service Providers: Vendors that support website hosting, SMS delivery, analytics, or customer support, under strict confidentiality obligations
• Legal Requirements: When required by law, regulation, subpoena, or governmental request
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell personal information.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, misuse, or disclosure. No system can be guaranteed 100% secure, but we take commercially reasonable steps to protect your data.

8. Data Retention

We retain personal and communications data only as long as necessary to:

• Fulfill the purposes outlined in this policy
• Meet legal, regulatory, or contractual obligations
• Maintain proof of consent for SMS programs

9. Children’s Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children.

10. Your Privacy Rights

Depending on your location, you may have rights regarding access, correction, or deletion of your personal information. Requests may be submitted to: [email protected].

11. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Continued use of the website constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or our SMS program, contact:

Readiness Systems
Email: [email protected]
Phone: 855-291-9100
Address: 19215 SE 34th St., #106-236, Camas, WA 98607

Get in Touch

Submit this form and we will be in touch shortly.

Or contact us by phone or email. 
(855) 291-9100 
[email protected]

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AED Use Report

Please provide the following information to report an AED use. This report should only be submitted by Readiness Systems customers or partners that subscribe to our medical direction and use reporting services.

Please submit this form. We will contact you if we have questions or need further information.

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