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For organizations with AEDs, there is no real ability to outsource a true “turn key” AED program solution. This is because third-party service providers (e.g., AED program management services providers, equipment vendors and training organizations) are not on-site to witness sudden cardiac arrest, call 911, perform CPR or retrieve and use an AED. Nor do they have authority to direct organizational staff or sign off on an AED program’s operational design or documentation.
AED program management, equipment and training organizations can, however, play an important role supporting AED programs. The following charts illustrate the AED Program Lifecycle. The charts show those tasks owned exclusively by organizations with AEDs and those tasks that can appropriately be supported by third-parties. Even where third-party service providers are involved, AED program managers remain primarily responsible for how AED programs function.
